I have made the break from iPhone being a long time user, so glad I have. From very quick response from Jack to super quick delivery and a very easy setup, very part of the process was smooth and easy.
The pixel phone is great and so easy to adapt to.
I can't recommend Jack and Ghost pixel enough.
Do yourself a favour
5 big fat stars
quick, fast, amazing customer service,im not really tech savy so Jack ended up showing me how to setup. super happy. if you are on the fence, just buy it, 10 stars.
Thank you for your follow up and prompt delivery of both phones love them, setup was ok as was using a pixel 4xl and 6 prior soI am recommending your products to everyone I meet I am a grey nomad so I meet a lot of good people
I’m currently in a pretty sticky situation and genuinely relying on this phone, so choosing the right product and supplier mattered a lot to me. The graphene phone itself has been great, but what really stood out was the support.
Jack has been exceptional from the start. Very responsive, clear, and actually willing to help. That kind of service is rare these days, especially from suppliers, and it makes a huge difference when you’re depending on your device day in, day out.
I didn’t feel like “just another order”. I felt supported, which is honestly why I’d confidently come back again and again.
Highly recommend Ghost Pixel. not just for the product, but for the people behind it
Brilliant service and it's what I have been looking for - 100% Aussie company. Jack tailor your needs and he will do it without hesitance. Very happy with the outcome. Jack offered fast delivery and will reply if I needed guidance. Thank you 👍
Just wanted to take this opportunity to leave a review regarding the exceptional support from Jack at Ghost PIxel. We were at the point where we needed to update our two old apple phones and like lots of people we were concerned about privacy issues but had very little knowledge about the GrapheneOs system. Jack was great answering all our questions with clear concise explanations, generous with his time and knowledge plus quick to respond to every email. As a result we bought two new GhostPixel 8a phones, they arrived quickly and were packaged well to withstand the journey from Sydney to Melbourne. Jack provided excellent support when it came to activating our new phones and transferring data from the old to the new phones, answering our many questions regarding set-up. If you are considering buying a phone that is about keeping your privacy paramount you are at the right place, I highly recommend contacting Jack at Ghost Pixel. Brilliant company.
very quick shipping fulfilled same day and came in 2, had some issues with getting stuff set up but jack was very helpful and got back to me straight away, outstanding service 👍👍
saved me headache of doing everything myself. Jack answered all the questions I had. Had a guide for setup n everything. Cheers.
Hey Sam, thanks for your review. Glad to be of help.
Their support offered a free 12 month mullvad upgrade.
a lot of features, pretty useful for the privacy focused but is abit overwhelming.
got my phone 2 days after order, I liked how they upgraded the Mullvad vpn to 12 months free of charge.
got my order 1 day after ordering in sydney. The phone itself is new and quite easy to get used to.
Contacted support and wanted to pick up locally in Sydney. Seller was able to meet up and work with me. Phone was exactly as described. Good to find a privacy specialist in Aus.
Thanks, if you need any additional technical support, please don't hesitate to reach out, super happy to help. - Jack
hardware is great, battery life is amazing. but I'm giving it 4 stars just because there is a bit of a learning curve switching from a standard Samsung. hopefully this gets around the age verification thing. If it can, its worth every single penny in my opinon.
Bought a Pixel 7 Pro. Arrived in Melbourne in 2 days. GrapheneOS was set up perfectly. Thanks.